Privacy Policy for Fendous Project Leading Software

(subsidiary of Fendous Sustainable Solutions)

Effective Date: February 18, 2025

This Privacy Policy explains how Fendous Project Leading Software (referred to as "Fendous PLS" or "the Company") collects, uses, shares, stores, and protects your personal data when you use our services. It also outlines your rights under the General Data Protection Regulation (GDPR) and other applicable laws.

1. Data Controller

We are the data controller for the personal data we process about our customers and partners.

Fendous Project Leading Software (subsidiary of Fendous Sustainable Solutions)
Valdermarsgade 8 1 TV
9000 Aalborg, Denmark
CVR No.: [43257196]

2. Interpretation and Definitions

2.1 Interpretation

Words with capitalized initials have meanings as defined in this section. These definitions apply whether the terms appear in singular or plural form.

2.2 Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.
  • Application refers to Fendous PLS, the project-leading software provided by the Company.
  • Company (referred to as "We", "Us", or "Our") refers to Fendous Sustainable Solutions Aps, Valdermarsgade 8 1 TV, 9000 Aalborg, Denmark.
  • Cookies are small files stored on Your device for website functionality, preferences, and analytics.
  • Country refers to Denmark.
  • Device means any device that can access the Service (computer, cellphone, tablet).
  • Fendous PLS refers to a project-leading software developed to facilitate project management, including task tracking, collaboration tools, and AI-powered chatbot assistance.
  • Product refers to Fendous PLS, including Fendous AI chatbots for assistance.
  • Personal Data means any information related to an identified or identifiable individual.
  • Service refers to Fendous PLS, the project management product, including the integrated AI chatbot for assistance.
  • Service Provider means a third party processing data on behalf of the Company.
  • Third-party Social Media Service refers to any platform that allows Users to log in or create accounts via external services.
  • Usage Data refers to data collected automatically from the use of the Service or its infrastructure.
  • Website refers to Fendous PLS, accessible from https://www.fendous.dk.
  • You means the individual accessing or using the Service or the company/legal entity represented by such an individual.

3. Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, store, and protect your information when you use our services. It also outlines the legal bases for our processing under the GDPR.

4. Processing Activities and Information We Collect

4.1 Website Visits

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Cookies are small files placed on your device, and they help us provide essential services, remember your preferences, and gather analytics. We use both Session and Persistent cookies for different purposes.

Types of Cookies We Use:

  • Necessary: Cookies to authenticate users and prevent fraudulent account use.
  • Web Beacons: Electronic files (clear gifs, pixel tags) used to count visitors and track engagement.
  • Functionality Cookies: Store user preferences such as language settings.
  • Analytical Cookies: Help us analyze website traffic and user behavior.
  • Other Cookies: Unclassified cookies that may serve additional purposes.

4.2 Communication with Potential Customers

When you contact us via our contact form, email, or telephone, we process the information you provide (e.g., your name, email, and phone number) to respond to your inquiries about our services.

Legal Basis: Processing is based on our legitimate interest (GDPR Article 6(1)(f)).

Retention: We delete this communication data once it is clear whether you wish to use our services—unless a longer retention period is justified.

4.3 Customers

For the proper delivery of our services, we may process personal data such as your name, address, details of services provided, special agreements, IP addresses, cookie identifiers, and payment information.

Legal Basis: This processing is necessary for the performance of a contract (GDPR Article 6(1)(b)).

Retention: After the service is delivered and any outstanding issues are resolved, your data is promptly deleted.

4.4 Newsletter

Our newsletter is subscription-based. You receive emails with updates, new content, or service announcements only if you have given your explicit consent.

Legal Basis: The processing of your email address for the newsletter is based on your consent (GDPR Article 6(1)(a)).

Retention: We retain your data as long as you are subscribed; upon unsubscription, we maintain a record of your consent for 2 years in line with applicable retention rules.

4.5 Accounting

In compliance with accounting law, we store invoices and related documents that may contain personal data (e.g., name, address, service description).

Legal Basis: Processing is required for compliance with legal obligations (GDPR Article 6(1)(c)).

Retention: These records are stored for a minimum of 5 years after the end of the relevant financial year.

4.6 Job Applications

When you apply for a job, we process your application data to assess your suitability for a position. For unsolicited applications, your data is reviewed and, if not relevant, deleted immediately. For advertised positions, if you are not selected, your application is deleted once the position is filled.

Legal Basis: Processing is based on our legitimate interest (GDPR Article 6(1)(f)).

Additional Information: If you enter into a recruitment process or are hired, we will provide further details on how your data is processed.

4.7 Data Processors

We work with external service providers (data processors) to support our operations—for example, IT hosting, marketing, payment processing, and analytics. These partners are contractually obligated to protect your personal data.

Examples: Our payment processing may involve providers such as:

4.8 Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google
  • Facebook
  • Twitter
  • LinkedIn
  • Instagram
  • YouTube

When you log in through these services, we may collect personal data from your profile, such as your name, email address, and profile picture, depending on the permissions granted by the social media service. By logging in through these third-party platforms, you grant us access to the information you have shared with them, and we will treat it according to the provisions of this Privacy Policy.

Please review the privacy policies of these third-party services to understand the data they collect and how they share it with us.

5. How We Use Your Personal Data

We use your data for various purposes, including:

6. Sharing Your Personal Data

We do not share your personal data with third parties unless necessary for one or more of the following reasons:

7. Retention and Deletion of Your Personal Data

General Principle: We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Specific Retention Periods:

Your Request: You have the right to request deletion of your data, subject to any legal obligations that require longer retention.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

For further details about your rights, please refer to the Danish Data Protection Authority’s guidance at www.datatilsynet.dk.

9. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected data from a child under 13 without parental consent, we will take steps to delete it promptly. If your country requires parental consent for processing, we may require it before collecting and using the information.

10. Profiling and Automated Decisions

We do not engage in profiling or automated decision-making that produces legal effects or similarly significant impacts on you.

11. Transfers to Third Countries

Within the EU/EEA: We use data processors primarily located within the EU/EEA.

Outside the EU/EEA: In some cases, we may use data processors outside the EU/EEA if they provide adequate protection for your personal data as required by law.

12. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and accidental loss, destruction, or damage. These measures include:

13. Third-Party Services

We use third-party services (e.g., for payments, analytics, and IT hosting) that have their own privacy policies. We encourage you to review these policies for more information on how your data is handled by those providers.

Additional Third-Party Providers: